Introduction

A1 Home Inspectors is committed to ensuring that our website and services are accessible, inclusive, and easy to use for as many people as possible.

We want all visitors and customers to be able to access information about our Energy Performance Certificate (EPC) services regardless of technology, ability, background, or circumstance.

1. Our Accessibility & Inclusion Commitment

1 Home Inspectors is committed to making our website and communications as accessible, inclusive, and easy to use as reasonably possible.

We aim to provide a positive experience for all visitors and customers by ensuring our website and communications are:

• Clear and easy to navigate

• Readable and understandable

• Compatible with commonly used browsers and devices

• Usable with accessibility tools where reasonably possible

• Accessible on mobile and tablet devices

• Designed with clear page layouts and headings

• Presented with readable text and suitable colour contrast

• Supported by alternative text for relevant images where appropriate

• Respectful, inclusive, and accessible to all customers

We continually review our website and content to improve accessibility, usability, and inclusion wherever reasonably possible.

A1 Home Inspectors is committed to treating all customers fairly, respectfully, and without discrimination. We aim to provide our EPC and property inspection services in an inclusive and professional manner to everyone, regardless of age, disability, gender, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

We are committed to communicating clearly, accommodating reasonable accessibility needs where possible, and ensuring all customers feel respected and valued.

As part of our commitment to inclusion, we aim to use respectful and gender-neutral language in our communications wherever appropriate.

2. Why might I see “Mx.” used?

Mx. is a gender-neutral honorific used as an alternative to traditional titles such as Mr., Mrs., or Ms. It is not bound to any gender identity or marital status and may be used where a gender-neutral form of address is preferred.

3. Need Information in Another Format?

If you have difficulty accessing any information on this website or require information in an alternative format, please contact us.

We will do our best to provide information in a way that is accessible to you.

4. Reporting Accessibility Issues

If you experience any problems using our website or have suggestions for improvement, we welcome your feedback.

Please contact us using the details below.

5. Ongoing Improvements

We are committed to reviewing and improving the accessibility, usability, and inclusivity of our website wherever reasonably possible.